Who we are

At GoboLogistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services and website.

Information We Collect

1.1 Personal Information: We collect personal information that you provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Postal address
• Payment information

1.2 Non-Personal Information: We collect non-personal information automatically as you navigate through our site. This may include:

Time and date of visits

IP address

Browser type

Operating system

Pages visited

How We Use Your Information

2.1 To Provide Services: We use your personal information to:

• Process and deliver your shipments
• Provide customer support
• Send updates and notifications about your shipments

2.2 To Improve Our Services: We use non-personal information to:

• Analyze website usage and improve user experience
• Develop new features and services
• Conduct market research and analysis

2.3 Marketing: With your consent, we may use your personal information to send you promotional materials and updates about our services. You can opt-out of these communications at any time.

Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as:

• Payment processors
• Shipping partners
• Customer support platforms

3.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2 Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Your Rights

5.1 Access and Correction: You have the right to access and update your personal information. You can do this by contacting our customer support team.

5.2 Deletion: You have the right to request the deletion of your personal information, subject to certain legal limitations.

5.3 Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.

Cookies and Tracking Technologies

6.1 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

6.2 Third-Party Analytics: We use third-party analytics tools to understand how our website is used and to improve our services.

Changes to This Privacy Policy

7.1 Updates: We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

7.2 Continued Use: Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.